Lakefront Luxury Retreat | Home Theater & Wraparound Deck- Navajo Trail Main House

The property was nice and we had a very nice stayDan

Unfortunately, our stay was disappointing due to several maintenance issues. The property does sleep a sufficient number of people, but there were quite a few things that made the stay uncomfortable.The A/C was apparently set on a schedule that allowed the temperature to go up to 82 degrees. After being miserable for the first two nights, I finally messaged management and was told it was on a schedule. Several of the fans did not work, and the lights and fans in the living room also weren’t working.After being gone for about eight hours one day, we returned to find that we had no water. When I contacted management, I was told the well had run dry and that we needed to wait for it to replenish.The patio furniture was very worn and run-down and could definitely use replacing. The coffee maker also didn’t work and continuously displayed “clean.”The property has plenty of sleeping space, but overall it needs some maintenance and updating. Reliable A/C, water, working lights and fans, and basic amenities like a functioning coffee maker are things I would expect when renting a property.

The property was ideally situated for our group, making the price worth it. It was clean, with plenty of linens and the kitchen had all the essentials for cooking. Air conditioning was fabulous, given the time of year. Note that the upstairs bedroom does not have a full bath--there are others to use, including 2 full baths that are not en suite, hence the lower rating on the description. The communication was outstanding--always prompt and helpful.